SUPPORT
Shipping, Returns & Warranty
We want everything to feel clear and simple. Here’s what to expect when ordering a Spire Pendant.
Shipping
We offer free standard shipping on U.S. orders $50+, and free international shipping on orders of $149+.
U.S. shoppers may see estimated delivery windows in product and cart. International shoppers will see available shipping options at checkout, since international timing can vary by country and customs.
The delivery windows shown on the product page, in cart, and at checkout are the timeframes we aim for based on current handling and carrier estimates. They are not guaranteed delivery dates.
Tracking information will be emailed to you once your order ships.
Returns
We offer a 30-day return window from the day your order is delivered.
Returns are intended for people who change their mind, receive a gift that isn’t a fit, or feel the Spire isn’t right for them — no hard feelings.
Items should be returned in gently used or better condition, with original components included when possible.
To start a return, email info@reservedforhumans.com with your order number and reason for return.
Warranty + HumanCare
Spire includes a 2-Year Limited Warranty for covered manufacturing issues, including LED/internal-light failure, adhesive separation, and covered assembly defects.
If your order arrives damaged, email us within 3 days of delivery and we’ll take care of it right away.
HumanCare is optional added protection for eligible Spires during the registration window. It adds accidental pendant replacement, chain protection, and water damage coverage as described in the current terms.
Email info@reservedforhumans.com with your order number and clear photos to start a claim, or visit the warranty page to review current terms.
Questions?
If you have any questions before or after ordering, email info@reservedforhumans.com and we’ll help.